Terms and Conditions
Changeover days for weekly stays are on Fridays. Change-over days for three night weekend or four night midweek breaks are on Fridays and Mondays.
Your house will be ready for you by 4.00 pm on the day of arrival and must be vacated no later than 10.00 am on the day of departure. For arrivals after 7pm your keys and welcome letter with will be available for collection from reception which is next to the pool. Early arrival and later departure are by prior arrangement only.
The stated maximum occupancy of each property must not be exceeded.
Our prices include all bed linen, adult bathrobes, towels, use of the indoor leisure pool (Persons under 18 must be accompanied by a responsible person over 21 in the pool and leisure areas) .
A non-refundable 30% deposit is required at the time of booking, the balance being due four weeks before arrival. Bookings made within four weeks of arrival must be paid in full at the time of booking.
In the event that you have to cancel, we shall endevour to re-let the property, however if we fail then the balance will be payable. Holiday cancellation insurance recommended.
Cancellation policy 100% refund for any cancellation directly related to COVID otherwise refunds will be on the basis that the property is relet for the relevent dates.
All properties are non smoking.
All properties have underfloor heating throughout and the Brochs have an additional wood burning stove for which logs and firelighters are provided.
Our full terms and conditions will be provided during the booking process.